International Journal of Management studies and Social Science Research

1 Anthony Kiriinya Mwongera, 2 Dr. Lawrence Odollo, 3 Dr. Thomas Githui

DOI: https://doi.org/10.56293/IJMSSSR.2026.6201

ABSTRACT: The knowledge, innovation, and socio-economic development of Kenya are heavily dependent on the performance of its research institutions. This study examined the influence of customer focus on the organisational performance of research institutions in Kenya. This study employed a correlational research design. The study targeted 10756 employees in the 48 research institutions. Simple random sampling was used to select 386 employees in the research institutions who formed the sample size. Data collection was done using questionnaires. Data analysis was done with the aid of Statistical Package for Social Sciences software version 25. Both descriptive (frequencies, percentages, means and standard deviations) and inferential statistics (regression and correlation) were carried out and results presented using graphs and tables. Descriptive results showed that the respondents agreed that stakeholders’ focus affected the organisational performance of research institutions in Kenya. Regression findings revealed that there was a positive and significant relationship between stakeholders’ focus on organisational performance of research institutions in Kenya. Furthermore, stakeholders' focus was strongly and positively correlated with organisational performance of research institutions in Kenya. The study concluded that stakeholders' focus has a significant positive influence on the organizational performance of research institutions in Kenya.

Keyword: Customer focus, organisational performance, research institutions, Kenya

Qi Shen, Qing Yuan, Ziyuan Xie, Pengyu Quan, Sen Zhang, Xiaobao Yu

DOI: https://doi.org/10.56293/IJMSSSR.2026.6202

ABSTRACT: Driven by the digital economy and "dual carbon" goals, value extraction from power data has become a pivotal engine for the transformation and upgrading of the energy industry. However, the realization of power data value is not an instantaneous process; instead, it undergoes a differentiated evolution spanning resource utilization, assetization, and capitalization. Based on an analysis of the inherent logic of value evolution for power data products, this paper explores value innovation around the concept of "data temperature" at different developmental stages, and proposes targeted business models and competitive strategies. By examining advanced practices in Guizhou, Jiangsu, Beijing and other regions, the study summarizes the typical characteristics and implementation paths of business models in each stage, and discusses the coordination between business model innovation and policy frameworks. The conclusions aim to provide theoretical support and practical guidance for the market-oriented allocation of power data as a key production factor and the healthy development of the industry.

Keyword: Electricity data, business model, nine-grid

Dada Durotimi Amos (Ph.D), Enyioko Chilaka Onyekachi (Ph.D), Eniolorunda Ekundayo Toba, Evbota James Edomwonyi (Ph.D)

DOI: https://doi.org/10.56293/IJMSSSR.2026.6203

ABSTRACT: This study examined the relationship between public sector financial incentives and the performance of Small and Medium-Sized Enterprises (SMEs) in Kogi State, Nigeria. Anchored on the persistent financing constraints and uneven performance of SMEs, the study specifically assessed the level of access to government-provided financial incentives and evaluated their effect on enterprise performance indicators such as revenue growth, profitability, expansion capacity, and operational efficiency. A descriptive survey research design was adopted, with data collected from 420 SME owners and managers selected through a multi-stage sampling technique from a population of 12,500 enterprises. Data were analyzed using descriptive statistics and inferential tools, including Pearson correlation and multiple regression analysis at a 5% significance level. Findings revealed that access to public sector financial incentives is moderate but constrained (𝑋 = 2.95), with limited awareness (𝑋 = 3.20), low application rates (𝑋 = 3.00), and significant bureaucratic barriers affecting accessibility (𝑋 = 2.83). Institutional support (𝑋 = 2.80) and perceived benefits (𝑋 = 2.96) were also weak, indicating structural inefficiencies in programme delivery. However, the study established a statistically significant positive relationship between financial incentives and SME performance. Specifically, financial incentives strongly correlated with revenue growth (r = 0.628, p < 0.01), profitability (r = 0.615, p < 0.01), and expansion capacity (r = 0.601, p < 0.01). The findings suggest that while financial incentives enhance SME performance, their overall impact is limited by access constraints and implementation gaps. The study concludes that improving accessibility, transparency, and institutional support is critical to maximizing the developmental impact of public financial interventions on SMEs.

Keyword: Public sector financial incentives; SME performance; Access to finance; Revenue growth; Kogi State Nigeria

Rosalyn Surya Dewi, Ika Barokah Suryaningsih, Mochammad Farid Afandi

DOI: https://doi.org/10.56293/IJMSSSR.2026.6204

ABSTRACT: This study was motivated by the gap between the availability of private dental practices and the level of service utilization by the community in Jember Regency. The research problem focuses on whether Healthcare Service Quality (HCSQ) affects patients' post-service behavioral intention, both directly and indirectly through patient satisfaction and patient trust as mediating variables. The objective of this study is to examine the effect of Healthcare Service Quality on patient satisfaction, patient trust, and patients' post-service behavioral intention, as well as to test the role of patient satisfaction and patient trust as mediating variables in private dental practices in Jember Regency. This study employed a quantitative approach with an explanatory research design. Data were obtained from patients of private dental practices who met the inclusion criteria through the distribution of online questionnaires. The sampling technique used was non-probability sampling with a consecutive sampling method, resulting in a total of 142 patients as respondents. Data analysis was conducted using SPSS for Windows version 26.0 and Partial Least Squares Structural Equation Modeling (PLS-SEM) with the assistance of SmartPLS software version 4.1.1.8. The results showed that Healthcare Service Quality has a positive and significant effect on patient satisfaction, patient trust, and patients' post-service behavioral intention. In addition, patient satisfaction and patient trust also have a positive and significant effect on patients' post-service behavioral intention. Furthermore, patient satisfaction and patient trust were proven to partially mediate the effect of Healthcare Service Quality on patients' post-service behavioral intention. The conclusion of this study is that improving healthcare service quality in private dental practices is an important factor in enhancing patient satisfaction and patient trust, which ultimately encourages the formation of patients' post-service behavioral intention, such as repeat visits and providing positive recommendations to others.

Keyword: Healthcare Service Quality, Patient Satisfaction, Patient Trust, Patients' Post-Service Behavioral Intention, Private Dental Practice.

Nguyen Thi Hoi & Dam Gia Manh

DOI: https://doi.org/10.56293/IJMSSSR.2026.6205

ABSTRACT: In the context of accelerating digital transformation, digital identity has become a critical component of cybersecurity, enabling the protection of personal data and secure access in cyberspace. The rapid expansion of digital platforms has intensified cyber threats, including identity fraud, data breaches, and unauthorized access. Effective digital identity management is therefore essential for ensuring authentication, access control, and compliance with regulatory frameworks such as the GDPR and the CCPA. This study examines the structure and vulnerabilities of digital identities and evaluates existing security mechanisms, including multi-factor authentication (MFA), privileged access management, and real-time identity verification. Drawing on a behavioral and governance-oriented perspective, the research proposes integrated technical and policy-driven solutions to enhance personal information security. The findings highlight the importance of combining identity governance with user-centric security practices to mitigate risks associated with digital identity compromise. This study contributes to the literature by providing a comprehensive framework for strengthening digital identity security in increasingly complex digital ecosystems.

Keyword: Digital identity; Personal data protection; Cyberspace security; TAM; TPB.

Mai Hai An

DOI: https://doi.org/10.56293/IJMSSSR.2026.6206

ABSTRACT: This article aims to study the factors that create customer value in general and customer perceived value in particular when shopping at Circle K convenience store chain in Vietnam. This study presents a model and scales based on theory, results from other studies, and customer interviews at the Circle K convenience store chain. The study constructed a model consisting of one dependent variable: Perceived Customer Value (PVC) with 3 observed variables and 21 observed variables to measure six factors: Product Quality (QL), Product Structure (PR), Customer Perception of Retail Prices - Selling Price (RP), Customer Service (CS), Store Location and Premises (LP), and Marketing and Retail Promotion Mix (MC). The research results indicate that all six factors influence perceived customer value.

Keyword: perceived customer value, Circle K.

Do Ngo Duy

DOI: https://doi.org/10.56293/IJMSSSR.2026.6207

ABSTRACT: In the process of extensive integration, Foreign Direct Investment (FDI) has become a key driver of Vietnam's economic growth. However, the rapid expansion and concentration of FDI in several core sectors also raise concerns regarding long-term structural dependence risks. This study constructs a sectoral FDI Composite Risk Index (CRI) using Principal Component Analysis (PCA) based on a dataset of 3,932 observations from 1986–2025. The results indicate that the first five principal components explain 87.98% of the total variance, reflecting the existence of a capital accumulation axis that dominates sectoral structures. Testing through Machine Learning models reveals that the relationship between FDI accumulation and dependence risk is non-linear, with the Gradient Boosting model achieving an accuracy of 80.05%, significantly outperforming traditional linear models. The findings imply a need for a sectoral FDI concentration monitoring mechanism to mitigate dependence risks and ensure sustainable development.

Keyword: FDI, dependence risk, sectoral structure, PCA, Machine Learning.

Bintang Alvin Syaifullah, Arnis Budi Susanto, Intan Nurul Awwaliyah

DOI: https://doi.org/10.56293/IJMSSSR.2026.6208

ABSTRACT: This study examines the effects of transformational leadership and psychological empowerment on turnover intention among maritime crew members (ABK) in Indonesia, with work engagement as a mediating variable. Using a total sampling approach (n = 80) and PLS-SEM analysis, the findings reveal that both transformational leadership and psychological empowerment significantly reduce turnover intention and enhance work engagement. However, work engagement does not significantly influence turnover intention and fails to mediate the relationships between the independent variables and turnover intention. These findings suggest that, in high-pressure maritime contexts, direct psychological and leadership factors play a more critical role than attitudinal mechanisms in shaping turnover decisions. This study contributes to the literature by highlighting contextual limitations of work engagement as a mediator in non-traditional, high-risk work environments

Keyword: Psychological Empowerment, Transformational Leadership, Turnover Intention, Work Engagement

Yuda Wisnu, Diah Yulisetiarini, Hari Sukarno

DOI: https://doi.org/10.56293/IJMSSSR.2026.6209

ABSTRACT: This study aims to analyze the influence of Perceived Ease of Use and Perceived Usefulness on loyalty in using the JKN Mobile Application through satisfaction as a mediating variable. This study uses a quantitative approach with an explanatory research type. The study population is all active users of the JKN Mobile Application in Pasuruan, Probolinggo, Lumajang, Jember, Banyuwangi, Bondowoso, and Situbondo Regencies. The sampling technique uses non-probability sampling with a purposive sampling method, and obtained 402 respondents based on the Slovin formula calculation with a 5% error rate. Data collection was carried out through online and offline questionnaires. Data analysis used the Partial Least Square (PLS) method with the help of SmartPLS 4 software to test the direct and indirect effects between variables. The results of this study, involving state-owned banking institutions in Jember Regency, show that perceived ease of use and perceived usefulness significantly influence satisfaction. Perceived ease of use and perceived usefulness significantly influence user loyalty. Satisfaction significantly mediates the effects of perceived ease of use and perceived usefulness on user loyalty

Keyword: perceived ease of use, perceived usability, user loyalty, satisfaction

G K Gandhiadi, Sri Widowati, N K T Tastrawati, I G N Y Hartawan

DOI: https://doi.org/10.56293/IJMSSSR.2026.6210

ABSTRACT: The study of natural tourism activities in WBNP aims to: 1) determine the influence of each dimension of tourist service quality (serqual) on tourist satisfaction in natural tourism activities, 2) analyze whether tourist satisfaction has a positive effect on the loyalty of tourists visiting natural tourism destinations, and 3) analyze whether tourist satisfaction through tourist loyalty indirectly has a positive and significant effect on tourist attitudes and behavior. One method to examine the causality of the relationship between the dimensions of serqual, tourist satisfaction and loyalty is SEM. The results of the study found that: 1) tourist satisfaction is measured using serqual indicators, each dimension has a relatively even role in measuring tourist satisfaction, 2) tourist satisfaction has a positive and significant effect on tourist loyalty, and 3) indirectly tourist satisfaction through mediation of tourist loyalty has a positive and significant effect on the attitudes and behavior of tourists. Recommendations regarding the research conclusions are: 1) the serqual indicator in measuring tourist satisfaction needs to be maintained by tourist service officers and needs to be improved, and 2) the are expected to form the basis for formulating sustainable nature tourism management and marketing strategies in the WBNP

Keyword: loyalty of tourists, natural tourism activities, SEM, tourist satisfaction, tourist service quality

Dr Augustine Olorunfemi Obalemo, Dr Juliet Nguseer Ingya

DOI: https://doi.org/10.56293/IJMSSSR.2026.6211

ABSTRACT: Despite numerous interventions aimed at improving performance, listed manufacturing firms in Nigeria continue to experience underwhelming financial outcomes. This study examined the effect of capital structure on the financial performance of listed manufacturing firms in Nigeria. Specifically, it assessed the effect of leverage and debt-to-equity ratio on firms’ financial performance. The study adopted an ex-post facto research design, with data obtained from 38 listed manufacturing firms operating in Nigeria during the study period. Data were analysed using SPSS version 28. The results revealed that both leverage and debt-to-equity ratio significantly influenced financial performance. Leverage positively affected profitability, consistent with the Trade-Off Theory, which suggests that debt can enhance firm value when optimally managed. Similarly, the debt-to-equity ratio positively impacted financial performance, indicating that firms with a balanced capital structure achieve higher efficiency and returns. Based on these findings, the study recommends that firms maintain moderate leverage to optimise profitability without increasing financial risk and ensure balanced debt-to-equity ratios to promote sustainable growth and operational efficiency.

Keyword: Capital structure, Financial performance, Leverage, Debt-to-equity ratio, Manufacturing firms

Yuda Wisnu, Diah Yulisetiarini, Hari Sukarno

DOI: https://doi.org/10.56293/IJMSSSR.2026.6212

ABSTRACT: Carbon accounting has now emerged as one of the basic mechanisms by which companies can determine, monitor and control GHG emissions in the organization’s global value chain. An accurate review of the impact of carbon accounting on environmental sustainability is presented in this article. Based on the reviews of 45 peer-reviewed studies between 2010 and 2026, three primary research objectives are the following: (1) how effective carbon accounting frameworks are in their reduction in corporate carbon footprints and in what sectors - in terms of being carbon transparent, as well as the effect of improvement of carbon transparency and corporate sustainability, and (2) the impact of new technologies and governance on improving carbon accounting and business. Analysis was carried out using both regression and methods to make a clear comparison between carbon accounting practices and their sustainability outcomes. Our analysis shows large contribution from such carbon accounting and carbon transparency to company environmental performance and engagement as well as good governance as well as how more carbon accounting practices is implemented across sectors (eg, GRI standard frameworks), we found this to be very effective as well. But Scope 3 emissions accounting is still poor with regard to quality data and methodological consistency. The article ends on what can be done to strengthen and improve the practice of carbon accounting - to ensure better regulatory frameworks, technological innovations (in business), and human capacity building - which we feel is also the biggest stepping stone to meet sustainability objectives and climate change, globally.

Keyword: (CA) Carbon accounting, environmental sustainability, greenhouse gas emissions corporate emissions reporting, Scope 1-3 emissions, Carbon Footprint, ESG performance.

Roderick B. Ticar

DOI: https://doi.org/10.56293/IJMSSSR.2026.6213

ABSTRACT: This study assessed the potentials and challenges of festivals in the Fourth District of Iloilo to serve as foundational inputs for a localized Tourism Development Plan. Specifically, the study covered Passi City and the municipalities of Anilao, Banate, Barotac Nuevo, Dingle, Dueñas, Dumangas, and San Enrique. Utilizing a descriptive-evaluative and comparative quantitative research design, data were gathered from 142 respondents representing five key stakeholder groups: Local Government Unit (LGU) officials and planners, fisheries and aquaculture stakeholders, tourism and business sector representatives, cultural and community leaders, and local residents and festival attendees. Respondents were selected based on their active involvement and capacity to provide insights into festival management. Statistical analysis employed percentage and frequency counts, Mean, Standard Deviations (SD), and the Kruskal Wallis H test to determine significant differences in perceptions across stakeholder groups. The festivals in Iloilo's Fourth District help to develop the economy, create local pride, and promote tourism through the coastal heritage of the area. However, the event's organizers find it very difficult to create a successful financial event; therefore, they must manage issues regarding overcrowding, safety, and environmental impacts as part of their efforts. Each stakeholder from the various segments of society has a unique approach to preserving cultural heritage and achieving sustainable growth. Ultimately, there is a shared understanding among stakeholders from varying backgrounds that the success of any event will come through cooperation to break down management barriers and create a positive experience for all participants.

Keyword: Festival Tourism, Stakeholder Perception, Tourism Potentials and Challenges, Tourism Development Plan, Cultural Heritage Preservation, Iloilo Fourth District

Roilo Vincent G. Laguna

DOI: https://doi.org/10.56293/IJMSSSR.2026.6214

ABSTRACT: This study assessed the readiness of Local Government Units (LGUs) in Iloilo Province to implement ageing-inclusive development and identified the challenges encountered in the process. The findings serve as a framework for a proposed Community Extension Program aimed at enhancing elderly welfare. The research employed a multi-stage sampling design—combining stratified, cluster, and purposive techniques-to ensure geographic, socio-economic, and demographic representation across Iloilo’s five congressional districts. Criteria for selection included LGU income classification, urban-rural dynamics, and high Old Age Dependency Ratios based on Philippine Statistics Authority (PSA) data. The respondents comprised 246 key informants from 17 municipalities, including Local Social Welfare and Development Officers (LSWDO), Local Planning and Development Office (LPDC), Office of the Senior Citizens Affairs (OSCA) heads, Rural Health Officers (RHO), Local Population Officers (LPO) and Federated Presidents of Senior Citizens Associations (FSCAP). Data were analyzed using descriptive and inferential statistics, including frequency counts, mean, standard deviation, Mann-Whitney U, and Kruskal-Wallis H tests, with significance set at a 5% alpha level. The results provide a strategic basis for evidence-based community interventions to support the province’s ageing population. Iloilo Province has an assessed rating or "readiness" for age-inclusive development and has strong-supporting legislative rules, initiatives and existing programs similar to those in Pavia; however, there are major obstacles preventing further progress; these would be chronic under-funding, lack of staffing resources and various cultural barriers. While there are positive correlations between sociodemographic characteristics such as income and educational attainment with LGU readiness perception, the greatest difficulties are faced to the "near-poor" household due primarily to a limited access to either private resources or through social subsidies at both state or local level.

Keyword: LGU Readiness and Challenges, Ageing-Inclusive Development, Old Age Dependency Ratio, Strategic Community Extension Program, Social Welfare Policy, Iloilo Province

Deodith Grace H. Baticbatic

DOI: https://doi.org/10.56293/IJMSSSR.2026.6215

ABSTRACT: This research examined how the Mandanas-Garcia Ruling is moving forward and its challenges in Capiz for Fiscal Year 2026 through data collection for the potential Agricultural Development Plan. The method of research used is convergent parallel mixed methods method with an overall sample size of 51 (total population) and a sample frame of key officials such as Agriculture Officers, Planners, & Budget Officers) from all 17 municipalities including Roxas City. The broad-based uptake of Local Government Units (LGUs) to implement changes is the primary reason for such overall good progress and especially high results for administrative foundations. The average level of performance for 3rd class LGUs continues to be at "Moderate," thus demonstrating the continuing need for assistance to these units from national agencies. While institutional capacity is generally robust, specific sectors remain at a "Moderate" level, suggesting a continued need for technical support. Furthermore, the number of trainings attended plays a critical role in stabilization, while those with minimal training show a slight dip in performance due to increasing technical complexity, competency levels recover and reach a high standard once personnel complete three or more training sessions. Capiz successfully allocates taxes, but it still has to fill the gaps that are caused by mid-level LGUs with less than competent sectors. The Agri-Fishery Division, in particular, experiences great difficulty in trying to keep climate and other conservation activities on track, primarily because it has not enough human resources and little to no money available. Although local officials remain committed to upgrading the Agri-Fishery Division, 5th class LGUs are confronted with greater challenges than 1st class LGUs in the ability to absorb and implement devolved responsibilities. Therefore, current strategic planning has begun to place emphasis on "personnel readiness" so that highly skilled and mid-career professionals can integrate their limited capability to the institution with newly mandated responsibilities.

Keyword: Mandanas-Garcia Ruling, Devolution of Services, Agricultural Development Planning, Fiscal Decentralization, Institutional Capacity, Capiz

Maria Nelva Palmares Jarrell

DOI: https://doi.org/10.56293/IJMSSSR.2026.6216

ABSTRACT: This descriptive-correlational study aimed to determine the impact of employees' communication skills and courtesy on client satisfaction in Passi City, Iloilo, to serve as a basis for a training and development plan. Employing a quantitative research design, the study utilized stratified random sampling to ensure that the unique service experiences of approximately 36 distinct offices at the Passi City Hall were proportionally represented. A target sample size of 393 clients was determined using Cochran's formula. Participants were selected through purposive sampling to target individuals with direct, front-line service experience, ensuring valid evaluations of employee performance. Data were analyzed using frequency count and percentage, mean, standard deviation, and Pearson's r test of relationship. The results demonstrate a generally high level of satisfaction among the public regarding the government's services in Passi City for all groups. Factors that primarily influenced the customer experience included employee professionalism, empathy, and responsiveness. While senior citizens and individuals with elementary school education reported the highest levels of satisfaction, the LGU continues to provide a consistent level of service to all clients regardless of their background or how often they use LGU services. The data show that interpersonal communication and human interaction, as opposed to technical skills alone, are the main contributors to the quality of service received. As a result, this study recommends developing targeted training programs that teach soft skills to improve the LGU's overall reputation and to provide better service.

Keyword: Communication Skills, Employee Courtesy, Client Satisfaction, Training And Development Plan, Descriptive-Correlational Research, Passi City, Iloilo

Jade A. Parochelin

DOI: https://doi.org/10.56293/IJMSSSR.2026.6217

ABSTRACT: This descriptive-correlational study assessed the communication practices, community engagement strategies, and disinformation response strategies of Barangay Information Officers (BIOs) in Iloilo to provide a baseline for a proposed Barangay Communication Plan. Utilizing a multi-stage stratified random sampling approach, the study surveyed 195 randomly selected BIOs across seven municipalities and three major districts of Iloilo City, representing a total of 381 component barangays. Data were analyzed using a comprehensive suite of statistical tools, including Frequency Count and Percentage, Weighted Mean, and Standard Deviation for descriptive analysis, while the Mann-Whitney U test, Kruskal-Wallis H test, and Spearman’s rho were employed to examine significant differences and relationships among variables. Barangay Information Officers (BIOs) consistently exhibit high levels of communication, involvement in their communities, and responses to disinformation as an essential part of their day-to-day activities. Although sex does not have a significant effect on these three areas, age, education, and years of experience all play a large role in these activities. In particular, BIOs with higher levels of education show significantly more willingness to be involved with their communities; and in addition, all aspects of engagement (information, consultation, involvement, and empowerment) are influenced by a BIO’s age. Research into Barangay Information Officers' (BIOs) approaches to managing disinformation found no difference in core dimensions by sex. Age affects proactive information dissemination and grassroots management, while having a higher level of education and many years of being an officer increases performance across all areas. Overall, the more communication and community engagement occur, the better the effectiveness of disinformation response strategies.

Keyword: Communication Practices, Community Engagement, Disinformation Response, Barangay Information Officers, Barangay Communication Plan, Descriptive-Correlational Research, Iloilo, Philippines

Diary Jane F. Palec

DOI: https://doi.org/10.56293/IJMSSSR.2026.6218

ABSTRACT: This descriptive-correlational study assessed the legislative innovation and adaptive governance practices of the Provincial Government of Iloilo to develop a comprehensive Participatory Policy-Making Framework Plan. Methodologically, the research utilized stratified random sampling to select 195 Sangguniang Bayan members from a total population of 378 across 42 municipalities, ensuring proportional representation across all legislative districts. Data were analyzed using a robust suite of statistical tools, including frequency counts, mean, and standard deviation for descriptive analysis, while Mann-Whitney U, Kruskal-Wallis H, and Spearman’s rho tests were employed for inferential analysis, with significance set at a 5% alpha level. The resulting framework provides a structured pathway for local governments to harmonize traditional legislative roles with modern, flexible, and collaborative governance standards. The government of the Province of Iloilo’s commitment to good and effective governance through the establishment of a system anchored in a strong rule of law and the promotion of knowledge sharing is reflected in their strong sense of legislative innovation and adaptive governance regardless of gender or age. However, income levels and the ways in which age-specific populations engage with the legislative and administrative systems produce minor differences in how staff experience these systems. Ultimately, legislative innovation that promotes forward-thinking is the primary force behind increasing accountability at the local level, as well as promoting greater resilience within communities.

Keyword: Legislative Innovation, Adaptive Governance Practices, Participatory Policy-Making, Framework Plan, Descriptive-Correlational Study, Provincial Government of Iloilo

Rosa May B. Valle

DOI: https://doi.org/10.56293/IJMSSSR.2026.6219

ABSTRACT: Managing solid waste is now one of the biggest challenges communities face as they work toward sustainable development. This study examined the effectiveness of the current solid waste management (SWM) in Passi City, Iloilo, and offered insights to help develop a more sustainable model. It looked at the roles of waste collection, segregation, recycling, composting, and community participation in supporting environmental sustainability. To gather information, the study used a survey questionnaire for key stakeholders directly involved in waste management. The 100 respondents included 25 staff from the Passi City Waste Management Office, 50 barangay officials and functionaries, and 25 household representatives. An adapted questionnaire from the provisions of Republic Act No. 9003 and aligned with international solid waste management frameworks was used. The data were analyzed using frequency and percentage, weighted mean, standard deviation, and ranking. The findings show that, although some best practices are already in place, challenges remain, especially in public awareness, consistent waste segregation, access to recycling and composting facilities, and enforcement of relevant policies. The study, therefore, recommends strategies to improve sustainable waste management, including strengthening environmental education programs, expanding waste processing facilities, encouraging active community participation, and ensuring strict enforcement of existing laws

Keyword: Sustainable waste management, efficiency, Solid Waste Management Model, Passi City, Iloilo, Philippines

Robeline Parra Coronelia

DOI: https://doi.org/10.56293/IJMSSSR.2026.6219

ABSTRACT: This study examined the relationship between burnout, coping strategies, and workplace dynamics among 50 registered nurses at Don Jose S. Monfort Medical Center (DJSMMC). Utilizing a descriptive-correlational design, the research employed the Maslach Burnout Inventory (MBI), the Brief COPE Inventory, and a Workplace Dynamics Scale. Data were analyzed using Non-Parametric statistics, specifically the Mann-Whitney U and Kruskal-Wallis tests for comparative analysis, and Spearman's Rank Correlation for relational analysis. Results revealed that nurses experience a moderate level of emotional exhaustion (M = 3.08) and low depersonalization (M = 1.31), yet maintain a very high sense of personal accomplishment (M = 5.47). Adaptive coping strategies, such as positive reframing (M = 3.66) and active coping (M = 3.62), were most prevalent. Relational analysis showed a significant moderate positive correlation between job demands and burnout (p = 0.509, p < 0.01), while job resources showed a negligible relationship. Comparative analysis indicated no significant differences in burnout or coping strategies across demographic profiles. A formal 3-step mediation analysis further established that coping strategies do not significantly mediate the relationship between job demands and burnout. These findings confirm that burnout at DJSMMC is primarily a structural issue driven by systemic workload rather than a lack of personal resilience. Consequently, the study proposed the CARE for Nurses Program (Counseling, Awareness, Resilience, and Employee Support), a data-driven intervention designed to strengthen organizational support and institutionalize mental health resources.

Keyword: Nurse Burnout, Coping Strategies, Workplace Dynamics, Job Demands-Resources Model, Mental Health Program, DJSMMC

Maria Victoria L. Pagulong

DOI: https://doi.org/10.56293/IJMSSSR.2026.6219

ABSTRACT: This study assessed the effectiveness of pre-marriage counseling (PMC) and its relationship to marital dynamics among 100 married individuals in San Enrique, Iloilo. Findings revealed Very High Effectiveness and Very High Perceived Benefits, correlating significantly with a Very High Status of Marital Dynamics. While the program successfully prepares couples, significant differences were found in perceived effectiveness based on Family Structure and in improvement needs based on Age. Despite these results, a High Level of Challenges (3.64) was identified, specifically regarding the lack of follow-up sessions. The study concludes that while PMC is a vital intervention for marital success, it requires modernized pedagogy and institutionalized post-marriage support to address diverse family needs.

Keyword: pre-marriage counseling (PMC), marital dynamics, marital satisfaction, San Enrique Iloilo, relationship quality, family stability.